Privacy Policy

Lagori Collective is a research and design practice based in Bengaluru, India. We collect only what we need to stay in touch, deliver what you ask for, and understand how our work travels. We do not run advertising, build user profiles, or track you across the internet.

Lagori Collective LLP acts as the data controller for the personal data collected through this website.  If you have questions at any point, contact us at hello@lagoricollective.in. This is our primary contact point for all data-related requests and grievance redressal under applicable data protection law.

What we collect

We collect data only when there is a clear and specific reason to do so. Providing personal data is voluntary, but some information is required for us to fulfil requests such as purchases or responses to enquiries.

Orders

When you place an order, we collect your name, delivery address, email, and phone number to process and fulfil your purchase. This is necessary for the performance of a contract.

Practitioner network form

When you join our practitioner network, we collect your name, email, organisation, location, and area of practice to build and stay in touch with the network. Lagori Collective LLP acts as the data controller for this information. This is processed based on your consent when you submit the form.

Newsletter (via Substack)

When you subscribe to our newsletter, we collect your email address to send you writing and updates. This data is collected, stored, and managed by Substack under their own privacy policy. You can unsubscribe at any time. This is processed based on your consent.

Website analytics (via Squarespace)

We receive site traffic data such as page visits, referral sources, and device type to understand how people move through the site and improve the experience. Squarespace may use cookies and similar technologies for analytics and site functionality. This is processed under legitimate interest and is limited to what is necessary without overriding your rights and freedoms.

Direct contact

If you contact us, we collect your name, email address, and the content of your message in order to respond and, where relevant, maintain ongoing communication. This is processed under legitimate interest.

What we do not do

We do not run ads or use tracking tools that follow you across websites. We do not use your data for automated decision-making or profiling. We do not knowingly collect data from children under 13. If you believe a child has submitted personal information through our site, contact us at hello@lagoricollective.in and we will remove it promptly. We do not sell, rent, or share your personal data with third parties for marketing purposes. Under the California Consumer Privacy Act (CCPA), we explicitly confirm that we do not sell personal data.

Payments

Payments are processed through Razorpay under their own privacy policy. We receive payment confirmation and limited transaction details but do not store card or bank account information.

Forms and external platforms

Some parts of our website link to external tools:

  1. Google Forms for the practitioner network

  2. Substack for the newsletter

  3. Razorpay for payments

  4. Squarespace for website hosting and analytics

These services act as independent data controllers or processors depending on the service. We use them only for their intended functionality and limit data shared to what is necessary for these services to function. We do not control how these services process data beyond their intended use within our website.

Data storage and international transfers

Lagori Collective LLP is based in India. Depending on how you interact with the site, your data may be processed in India or on the servers of tools we use. For visitors in the EU and EEA:

  1. Squarespace processes data on servers located in multiple jurisdictions, including the United States, under applicable data transfer mechanisms, including the use of Standard Contractual Clauses where relevant

  2. Google (Forms) and Substack process data under Standard Contractual Clauses and applicable transfer frameworks

  3. Razorpay processes payments in India under applicable Indian data protection law

These mechanisms provide recognised legal mechanisms for cross-border data transfers under GDPR.

How long we keep data

  1. Order records are retained as required by Indian law, typically up to seven years

  2. Practitioner network data is kept while the network is active or until you request removal

  3. Newsletter data is stored and managed by Substack

  4. Analytics data is managed and retained by Squarespace in accordance with their policies

To request deletion of data we hold, contact us at hello@lagoricollective.in and we will act within 30 days.

Your rights

Depending on where you are located, you have the right to:

  1. Access the personal data we hold about you

  2. Correct inaccurate or incomplete data

  3. Request deletion of your data

  4. Withdraw consent at any time where processing is based on consent

  5. Object to or restrict certain types of processing

  6. Request data portability (where applicable)

  7. Nominate another person to exercise these rights on your behalf (under Indian law)

Where processing is based on consent, you can withdraw it at any time by contacting us or using the unsubscribe option where available. For visitors in India, these rights are aligned with the Digital Personal Data Protection Act (DPDPA 2023). For visitors in the EU/EEA, rights under the General Data Protection Regulation (GDPR) apply, including the right to lodge a complaint with your local data protection authority. If you are based in India, you may also approach the relevant authority under applicable law. For visitors in California, rights under the California Consumer Privacy Act (CCPA) apply. We have not appointed an EU representative. If this changes, we will update this policy accordingly.

Third-party links

Our website may link to external platforms. This policy applies only to our website. These services operate independently and their policies apply when you interact with them. We encourage you to review their privacy policies.

Changes

If this policy changes significantly, we will update the effective date above. The latest version will always be available on this page.

Contact

Lagori Collective LLP (Bengaluru, India)

hello@lagoricollective.in